One of those so obvious you never noticed concepts that change your way of looking at performance forever. Simply : You can't, and shouldn't, treat the whole range of quality of someone's work as a whole. Both the Bad and the Best are exceptional and need sorting-out or nurturing in different ways.
Article showing how BGB is essential for Clinical Governance : PDF 122Kb
Do you deal with drunkenness in the same way as helping people get extra qualifications? Do you really expect the mass of practitioners to be supremely competent? The correct answer is of course 'no', but you'll have to look hard to find this in the twaddle spouted on 'quality' courses. BGB is applicable to any situation where there are degrees of performance. Governance needs to recognise this and realise that it is dealing with three separate targets.
This table is BGB for medical practitioners. Modify for other realms.
Bad Good Best
  • Falling below acceptable standards
  • Urgent need of attention
The highest standards realistically attainable by all in everyday practice Ideal standards achievable by investment, training and new methods
Activators Complaints
  • Initial training
  • ‘Keeping up' with developments
  • Professional body leadership
Moderators Rule book
  • Hand book
  • Informative articles
  • Professional Standards Programme
  • Clinical literature
If you ever get sent on a course which doesn't recognise the BGB split then ask for your money back.
  1. BGB is my original invention
  2. There's more on my MOPOC web site - look for tutorials.
  1. The article referenced above is written for clinical governance in optometry. You may want to rewrite it for your field of work to make it more easily appreciated by your colleagues.
  2. I've written 1000s of words on BGB but they're all related to optometry. If you're keen then drop me a line and you can have them.

Contact Peter@Vulpeculox•net